Digital Download Policy

Digital Download Policy

This digital download policy (the “Policy”) applies to all digital products and services (the “Products”) provided by Instant-Playing (the “Company”). By using any of the Products, you agree to be bound by the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, you should not use any of the Products.

1. Product Description

The Products are digital files, specifically dematerialized video games, also known as digital video games, which are games that can be downloaded and played on electronic devices, such as computers, gaming consoles, smartphones, or tablets, without the need for a physical copy or disc. These games are stored and accessed digitally, and typically require an internet connection to download and update, and they will be electronically delivered to you – See section 3: Delivery below.

2. Payment

All payments for the Products must be made through the Company’s website. The customer shall ensure that the payment information provided is accurate, up-to-date, and complete. The Company shall not be responsible for any delays or failures in the processing of payments resulting from inaccurate or incomplete information provided by the customer.

The customer may make payment using a variety of methods, including but not limited to credit card, PayPal, and any other payment methods that may be provided on the Company’s website from time to time. The Company reserves the right to add or remove payment methods at any time, without prior notice.

The payment process is secure and encrypted, and the customer’s payment information is kept confidential and protected. The Company shall take all reasonable measures to ensure the security and confidentiality of the customer’s payment information, and shall not disclose such information to any third party, except as required by law or as necessary to process the payment transaction.

The customer acknowledges that the payment process may involve third-party payment processors or gateways, and that the Company shall not be responsible for any delays, failures, or errors resulting from the actions or omissions of such third-party processors or gateways. The customer shall be solely responsible for any fees or charges associated with the payment method chosen, including but not limited to transaction fees, currency conversion fees, or other charges imposed by the payment processor or gateway.

By making the payment, the customer agrees to the terms and conditions of this payment clause, and acknowledges that the Company may use the customer’s payment information for the purpose of processing the payment transaction and fulfilling the order. The customer further acknowledges that any payment disputes or issues must be resolved directly with the payment processor or gateway, and that the Company shall not be responsible for any such disputes or issues.

3. Delivery

Upon receipt of payment and confirmation of order as indicated in the Instant-Playing Terms and Conditions, the Product will be dispatched instantly to the email address associated with the customer account that has made the purchase. The customer shall ensure that the email address registered on their account is accurate and up-to-date. The seller shall not be responsible for any delays or delivery failures resulting from inaccurate or incomplete information provided by the customer.

In the event that the delivery of the Product is delayed for any reason, the seller shall promptly notify the customer via the email address associated with their customer account, specifying the reason for the delay and providing an estimated delivery date. The seller shall make all reasonable efforts to minimize any such delays and to ensure that the Product is delivered as soon as possible.

If the customer fails to receive the Product instantly, despite the seller’s reasonable efforts to deliver it, the customer shall promptly notify the seller via the email address registered on their customer account. In such case, the seller shall investigate the matter and take appropriate measures to ensure the delivery of the Product.

The customer acknowledges that the delivery of the Product is dependent on various factors beyond the control of the seller, including but not limited to network failures, technical issues, or force majeure events. The seller shall not be liable for any loss or damages arising from such delays or failures, except in case of gross negligence or willful misconduct.

4. Refunds and Returns

Due to the nature of the Products, refunds are only available in the case of defective products or if there is any error in the content of the Product downloaded. In such cases, the customer should contact the Company’s customer support team within 7 days of receiving the product, and the company will replace the product.

For more information, refer to our Billing, Return & Refund Policy.

5. Copyright

All Products are protected by copyright laws and international copyright treaties. The customer acknowledges and agrees that the Products, including but not limited to the content, design, and packaging, are the sole and exclusive property of the Company and/or its licensors, and are protected by applicable intellectual property laws.

The customer may not copy, reproduce, distribute, or create derivative works from the Products, in whole or in part, without the express written consent of the Company. The customer shall not remove or modify any copyright or other proprietary notices on the Products.

The Products are for personal use only, and the customer shall not share or distribute the content to others without the express written consent of the Company. The customer shall not use the Products for commercial purposes or for any other purpose than personal use, without the prior written consent of the Company.

The customer acknowledges that any unauthorized use, reproduction, distribution, or modification of the Products may infringe the Company’s and/or its licensors’ intellectual property rights, and may result in civil or criminal liability.

6. Disclaimer of Warranties

The Products are provided “as is” and the Company makes no representations or warranties of any kind, express or implied, as to the operation of the Products or the information, content, materials, or products included on the Products. The Company does not guarantee the accuracy, completeness, or reliability of the Products, and the customer should use their discretion while using the content. The company does not warrant that the Products will meet the customer’s expectations or that the Products will be error-free. The company will not be held responsible for any inaccuracies or errors in the products.

7. Limitation of Liability

The Company shall not be liable for any damages of any kind arising from the use of the Products, including but not limited to direct, indirect, incidental, punitive, and consequential damages. The company will not be held responsible for any damage caused by the Products or their content to any electronic device. The company shall not be liable for any damages resulting from the loss of use, data, or profits, or from any unauthorized access to or alteration of the customer’s transmissions or data.

8. Changes to the Policy

The Company reserves the right to make changes to this Policy at any time. Your continued use of the Products following any changes to this Policy will be deemed as acceptance of those changes. The company will notify its customers of any changes through the email provided at the time of purchase. It is the customer’s responsibility to check the Policy periodically for changes.

9. Contact Us

If you have any questions or concerns about this Policy, please contact the Company at info@. Our customer support team is available Monday to Friday from 9 am to 5 pm. The company values customer satisfaction and will make every effort to resolve any issues or concerns that may arise.